Scaling Startups with Operational Clarity & a People-First Approach
You’re growing fast - but systems, communication, and clarity aren’t keeping up. Hiring a full-time COO seems unnecessary, but doing nothing isn’t an option either. As a fractional operations leader, I help you turn growing pains into growth systems - aligning people, processes, and strategy so your startup can scale without chaos.
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Hi, I’m Michelle, a strategic and execution-focused operations leader with 15+ years scaling international startups from Seed to Exit. I've built and led cross-functional teams, driven global expansion, and navigated fundraises, acquisitions, and rapid growth across the UK, Europe, North America, and East Africa.
Operations: End-to-end operational strategy, cross-functional execution, systems design, process optimization, P&L oversight
People: Building high-performing teams, organizational design, culture and engagement, talent strategy, remote/distributed team leadership
Scale: OKRs and operating rhythms, data-driven decision making, international expansion, change management
Leadership: Strategic partner to founders and boards through complexity, uncertainty, and transformation
Scaling shouldn’t feel this messy
Why Work With Me?
I turn complexity into clarity. I've successfully led organizations through fundraises, acquisitions, global expansion, and business closures - always with a focus on people, performance, and sustainable growth. I bring calm, structure, and strategic thinking to fast-moving environments, and I know how to build systems that scale without slowing you down.
This isn’t consulting for the sake of slides. It’s real-world operational support — designed for founders who want to grow with confidence.
Whether you need someone to own operations day-to-day, design your team for the next stage, or simply pressure-test your thinking - I bring the experience, judgment, and execution to move your business forward.
I work best with early-stage founders (Seed to Series C) who need structure, systems, or leadership capacity; scaling teams facing operational friction; and operators or Chiefs of Staff looking to strengthen cross-functional execution.
If you're building something ambitious and need operational or people leadership to match, let's set up a call and explore how I can help.